at Laksamana College

Specialised course for Professional Flight-Attendants and Ground Staffs with International Communication Skills by Kensington College of Business. Specifically designed for International students only.

Aims & Objectives of 
KCB Higher National Diploma
in Airline Hospitality Business
  • To equip students with sufficient basic knowledge in the subjects necessary for entry to degree courses in Airline Hospitality Business.

  • To give students practice in the technical and management skills associated with the subjects that comprise their curriculum.

  • To prepare students for academic study in the English language.

  • To develop the students' ability to study, communicate and present in the English language throughout their degree programme.

  • To give students experience of study in higher education and equip them with the range of study and personal skills necessary to succeed.

  • To generate the level of academic and personal self-confidence necessary to sustain the student throughout a degree course.


Semester 1 (6 months)


Module 1: English for Academic purposes

Module 2: Communication Skills

Module 3: Presentation Skills


Semester 2 (6 months)

Module 4: Airline Customer Service

Module 5: In-flight Service

Module 6: Airport Ground Service

Module 7: Interview skills and Personal & Professional 


Module 8: Introduction to Human Resource Management


Semester 3 (6 Months)

Module   9: Airline Leadership

Module 10: Hospitality & Tourism Management

Module 11: Hospitality & Tourism Marketing

Module 12: Sustainable Development in Hospitality

Module 13: Airline Management


Semester 4 (6 Months)

Module 14: Contemporary Issues in Hospitality


Module 15: Hospitality Supervision and Training Skills

Module 16: International Destination Management

Module 17: Leadership, Innovation & Technology for

                   Tourism, Hospitality & Events

Module 18: Senior Customer Service

What's next?

Upon completion of Higher Diploma in Airline Hospitality Business, students may proceed to:

  • BA (Hons) Aviation and Airport Management – Year 2 Semester 2 in University College Birmingham (UCB) awarded by The University of Birmingham, UK.

  • BA(Hons) International Hospitality Management Year 3 Semester 4 in Swiss Hotel Management School (SHMS) awarded by Swiss Hotel Management School and The University of Derby, UK.

  • BA(Hons) International Hospitality and Events Management Year 3 Semester 4 in Swiss Hotel Management School (SHMS) awarded by Swiss Hotel Management School and The University of Derby, UK.

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Entry Requirements
  • Only for International students

  • Minimum 1 GCE’A’ Level + 4 GCE’O’ Level Credits or

  • BTEC Level 3 Diploma, or

  • University Foundation Course

Entry Procedures
  1. Fill in Application Form online or at the college.

  2. Provide copies of all qualifications, birth certificate, passport and parent's passport indicating employment pass.

  3. Collect Offer letter from the College.

  4. Complete and registration

  5. Fill-in Student Pass form.


Brunei: LCB Office

+673 2238816 / 18

Korea: KCB Seoul Centre

Office in Seoul 



Higher Diploma in Airline Hospitality Business (Kensington College of Business, London)


The only professional membership body for individuals employed in the travel and tourism industry, one of the largest trade sectors in the UK. ITT is dedicated to developing and maintaining high professional standards throughout the industry.