Aims & Objectives of
KCB Higher National Diploma
in Airline Hospitality Business
To equip students with sufficient basic knowledge in the subjects necessary for entry to degree courses in Airline Hospitality Business.
To give students practice in the technical and management skills associated with the subjects that comprise their curriculum.
To prepare students for academic study in the English language.
To develop the students' ability to study, communicate and present in the English language throughout their degree programme.
To give students experience of study in higher education and equip them with the range of study and personal skills necessary to succeed.
To generate the level of academic and personal self-confidence necessary to sustain the student throughout a degree course.
Semester 1 (6 months)
Module 1: English for Academic purposes
Module 2: Communication Skills
Module 3: Presentation Skills
Semester 2 (6 months)
Module 4: Airline Customer Service
Module 5: In-flight Service
Module 6: Airport Ground Service
Module 7: Interview skills and Personal & Professional
Module 8: Introduction to Human Resource Management
Semester 3 (6 Months)
Module 9: Airline Leadership
Module 10: Hospitality & Tourism Management
Module 11: Hospitality & Tourism Marketing
Module 12: Sustainable Development in Hospitality
Module 13: Airline Management
Semester 4 (6 Months)
Module 14: Contemporary Issues in Hospitality
Module 15: Hospitality Supervision and Training Skills
Module 16: International Destination Management
Module 17: Leadership, Innovation & Technology for
Tourism, Hospitality & Events
Module 18: Senior Customer Service
Upon completion of Higher Diploma in Airline Hospitality Business, students may proceed to:
BA (Hons) Aviation and Airport Management – Year 2 Semester 2 in University College Birmingham (UCB) awarded by The University of Birmingham, UK.
BA(Hons) International Hospitality Management Year 3 Semester 4 in Swiss Hotel Management School (SHMS) awarded by Swiss Hotel Management School and The University of Derby, UK.
BA(Hons) International Hospitality and Events Management Year 3 Semester 4 in Swiss Hotel Management School (SHMS) awarded by Swiss Hotel Management School and The University of Derby, UK.
Only for International students
Minimum 1 GCE’A’ Level + 4 GCE’O’ Level Credits or
BTEC Level 3 Diploma, or
University Foundation Course
Fill in Application Form online or at the college.
Provide copies of all qualifications, birth certificate, passport and parent's passport indicating employment pass.
Collect Offer letter from the College.
Complete and registration
Fill-in Student Pass form.
Brunei: LCB Office
+673 2238816 / 18
Korea: KCB Seoul Centre
Office in Seoul
Higher Diploma in Airline Hospitality Business (Kensington College of Business, London)
The only professional membership body for individuals employed in the travel and tourism industry, one of the largest trade sectors in the UK. ITT is dedicated to developing and maintaining high professional standards throughout the industry.